LEAP Case Management Portal
Transform how you manage cases with intelligent automation and seamless collaboration
A highly configurable portal that adapts to your unique workflows and business requirements. Manage complex operations across teams, locations, and processes with a system that molds to your needs.
Everything You Need to Manage Cases Effortlessly
Powerful features designed to simplify complex case management workflows
Intelligent Case Tracking
Track every case from intake to closure with real-time status updates, automated task assignments, and smart prioritization.
Centralized Document Management
Store, organize, and retrieve all case-related documents in one secure location with version control and instant search.
Automated Workflows
Create custom workflows that automatically route cases, trigger notifications, and ensure compliance with your processes.
Team Collaboration
Enable seamless collaboration with internal notes, task assignments, and real-time updates visible to your entire team.
Advanced Analytics
Gain insights with comprehensive reporting on case metrics, team performance, and bottleneck identification.
Mobile Access
Access cases, update statuses, and collaborate with your team from anywhere using our responsive mobile interface.
Additional Powerful Features
How LEAP Works
A streamlined process that takes complexity out of case management
Case Intake
Cases are automatically captured from multiple channels and instantly organized with smart categorization
Intelligent Assignment
AI-powered routing assigns cases to the right team members based on expertise, workload, and priority
Collaboration
Teams work together seamlessly with shared notes, documents, and real-time status updates
Resolution & Insights
Close cases efficiently and gain actionable insights to continuously improve your processes
Infinitely Configurable for Your Business
Shape LEAP to match your unique requirements with powerful configuration capabilities
Custom Workflows
Configure processes that match your exact business model. Build multi-stage workflows with custom statuses, triggers, and routing rules that reflect how your organization actually operates.
- Drag-and-drop workflow builder
- Custom status definitions
- Conditional routing rules
- Automated stage transitions
Flexible Data Fields
Define custom fields, forms, and data structures tailored to your specific needs. Capture exactly the information that matters to your business without compromise.
- Custom field types
- Dynamic form builder
- Validation rules
- Data templates
Scalable Permissions
Design role structures and access controls that fit organizations of any size and complexity. From simple teams to complex hierarchies, configure permissions your way.
- Custom role definitions
- Granular access control
- Department hierarchies
- Multi-level approvals
Integration Ready
Connect seamlessly with the tools and systems you already use. LEAP integrates with your existing technology stack to create a unified operational environment.
- REST API access
- Webhook support
- Third-party integrations
- Custom connectors
Ready to Transform Your Case Management?
Join hundreds of organizations worldwide who have streamlined their operations with LEAP. Our team is ready to show you how LEAP can transform your workflows and deliver measurable results.